Contact Us

Here to help

Please read through our FAQ below for any questions or concerns. If you’d still like to get in touch, please fill up this form and we’ll get back to you within 3 business days. A real human will read and respond to your message, so please be nice!    

Frequently Asked Questions

You’ve got questions, we’ve got the answers! Can’t find what you’re looking for? Get in touch with us through the form above.

Products

When do you launch new products?

We launch new products on the 8th of every month at 10am PST. Be sure you’re signed up for our newsletter to get sneak peeks and first dibs on these launches and other announcements.

Do you have a clearer image of what the stamp sets are?

Yes we do — we send out full reveal images to our newsletter list the night before launch. We keep it limited to this audience to avoid counterfeit sets from circulating (#smallbusinesswoes). Our current product shots do add a fun dimension for you to see how these images look like stamped out and in your journals though, so it works out!

Will you be restocking a sold out stamp set anytime soon?

We usually restock our more popular stamp sets, especially those in the Prompts and Passport series. A lot of the other seasonal designs, however, are limited; once they’re gone, they won’t be restocked. (Don’t worry though; we’re starting to bring back old favorites as throwback sets, but can’t guarantee when that will be!)

Where are your products made?

All our stamp sets are manufactured in the USA. Our journals and mini book kits are produced in the US, but some journals are printed in the Philippines.

Shipping & Returns

When will you ship my order?

All orders usually go out within 3 business days. Please allow a few more days for busy seasons like launch days and long weekends.

Why isn’t my tracking number moving?

Please allow 1-2 days after you get a shipping email for the tracking number to change in status. If you notice that it hasn’t moved in 4-5 days, this might either be a USPS pickup issue (sometimes delays are within the system). If your tracking has not moved in one week (US) and two weeks (international), please get in touch and we can try to help investigate further!

Do you ship internationally?

Yes! We ship to all countries (yes, even the UK) except the Philippines. You can shop our local Philippine shop here.

Do you accept exchanges?

Yes! If you receive a damaged or defective item, we will happily send you a replacement. If for any reason you change your mind (some customers have bought stamp sets that they forgot they already have!), we can also arrange for an exchange. Other than that, all sales are final.

Subscriptions

Is this membership right for me?

This membership is for you if you’ve been wanting to start a monthly creative habit of making, or want to start documenting again but feel overwhelmed about all the things (themes, materials, where to start!)

The goal of the Mini Book Makers Club is to get you to set aside space and time to create around a specific theme. We chose the format of mini books, because they're small, simple, and have a beginning and an end. They’re easy to put together so you don’t have time to overthink! (I see you, fellow overthinkers.) You can start on your mini anytime, and choose to focus on just one theme to document.

What’s in the Mini Book Makers Club kit?

Everything you need to start your mini book project.

Here’s what you get in each kit:*

  • 3 - 5x7 sticker sheets
  • 4 - 4x6 double-sided patterned paper sheets
  • 1 - 4x6 Mini Book & clear storage sleeve (each month features a unique layout)
  • 1 - 4x6 clear stamp set
  • 1 - idea card sleeve

*We might switch these up in upcoming months depending on the theme, but you can be assured that each kit will definitely be packed with everything you need to document around the theme.

What else do I get if I sign up for a membership?

A lot of fun perks! As a member of the Mini Book Makers Club, you’re practically an Everyday Explorers Co. VIP and on our favorite people list.

Here’s a list of other perks you get:

3-month subscription:

  • early shopping: shop our new launch one hour before everyone else
  • front of line shipping — your order goes out first!
  • 10% off the shop, and the ability to combine products with your subscription shipment during launch day (extra shipping charges will be refunded within the week)
  • access to the digital kit files
  • a discount on the kit cost — by subscribing, each kit is $32.95/mo + $5.00 flat rate shipping per month!
  • future members-only spaces and events


6-month subscription:

  • early shopping: shop our new launch one hour before everyone else
  • front of line shipping — your order goes out first!
  • 15% off the shop, and the ability to combine products with your subscription shipment during launch day (extra shipping charges will be refunded within the week)
  • access to the digital kit files
  • a discount on the kit cost — by subscribing, each kit is $29.95/mo + $5.00 flat rate shipping per month!
  • future members-only spaces and events

How does shipping work? How much is kit shipping?

Shipping is prepaid along with your subscription plan. We offer a discounted flat rate of $5.00/month, and you can add items to your shipment on launch day to save on shipping. For 3-month subscribers, shipping is $15 every 3 months. For 6 month subscriptions, shipping is $30 every 6 months.

When ordering one time purchase products (everything else) with your subscription plan, checkout might charge you extra for shipping. We will refund any extra shipping charges within the week — this is our workaround because of a big limitation with the Shopify subscription backend.

Can I combine other items with my subscription kit to ship together?

Yes! We prep your subscription kits the same week as launch, so anything you purchase from launch day up to 3 days later will ship with your kit. Logged in members will be able to checkout with free shipping during this period.

When do I need to subscribe to get the next kit?

Subscribe within the month to get that month’s kit. Each month’s cut-off date is the last day of the month. For example, if you want your subscription to start with the April kit, subscribe anytime before 12am on May 1st and you’ll get the April kit.

When will I be billed?

Your first payment is collected when you sign up for the subscription, and that’s good for either 3 or 6 months of kits. After your first cycle, your next billing date will automatically be moved to the 3rd of every month. All subscriptions are automatically recurring unless cancelled. We’ll send you an email reminder when your plan is about to renew.

When will my kit ship?

As a subscriber, you automatically get front of the line shipping (like the Fast Pass of crafty shopping, amirite?!) so your kit will ship within 3 days after launch. That also means that if you’ve been meaning to get something from the new releases, you’ll have to get those in sooner for them to ship with your kit!

How long does shipping take?

We ship all packages via USPS — First Class or Priority, depending on weight, but most orders arrive within 3-4 business days in the US. For International shoppers, please wait until 45 days before reaching out — worldwide postage has been so inconsistent lately.

How do I change my membership plan?

You will be able to change your membership in your account, so you can cancel yourself anytime. If you'd like to change your plan in the middle of the cycle, you will have to wait until the cycle finishes (3 or 6 months). Then, you can cancel it and resubscribe under the plan you want. If you’d like to change your plan before your first kit ships, get in touch — we’ll cancel the initial order and do it over to avoid double charges.

Please note that we cannot issue refunds for 3- or 6-month subscription kits that have not been shipped, and at this time we do not allow subscribers to skip months. If you'll be on vacation or need your orders held, get in touch and we'll take care of you!

How do I cancel my membership?

Aw, was it something we said? No worries, you can cancel your subscriptions on your own (because we’ll be too sad to do it for you!) Just head over to your account, find the Subscriptions link under your name, and cancel it from there. Please note that canceling your membership just means it won’t renew once the plan is up — we can’t give refunds for early cancellations. Hope to see you back soon!

Something in my kit is damager or missing. What do I do?

Uh oh! Get in touch and we’ll make it right!

Can I give a subscription as a gift?

Absolutely! (Also, that’s super sweet of you!) You can purchase the subscription and plug in your friend/sister/crafty bestie/mom/boyfriend/uncle’s name into the shipping address and we’ll send them Mini Book Makers Club kits every month. (Talk about the gift that keeps on giving — for the next few months, at least.)

Then, leave us a note at checkout and we’ll make it extra special for them (and let them know who the awesome person who sent them 3 months / 6 months worth of happy mail is!)

What if I miss the cut off date?

If you subscribe after the cut off date (end of the month), you will receive the upcoming kit. If you wanted the kit from the previous month, check the Past Kits section for extras.

AAPI Woman-Owned
Made in USA
Limited edition
AAPI Woman-Owned
Made in USA
Limited edition
AAPI Woman-Owned
Made in USA
Limited edition
AAPI Woman-Owned
Made in USA
Limited edition